Privacy Policy

Protection des donnees

1. Access data and hosting
You can visit our webpage without providing any personal information. Every time you request a webpage, the webserver automatically saves only a so-called server log that documents the request and contains, for example, the name of the requested file, your IP address, the date and time of the request, the data volume transferred and the provider making the request (access data).
These access data are exclusively evaluated for the purpose of securing the uninterrupted operation of the website and improving our services. In accordance with Article 6 (1) sentence 1 (f) GDPR (considering the balance of the interests concerned) this supports our overriding legitimate interest in the proper presentation of our services. All access data are deleted seven days after the end of your visit to our webpage.

Hosting services by a third party provider
A third party carries out processing on our behalf by providing us with services to host and present the webpage. Considering the balance of interests concerned, this supports our overriding legitimate interest in the proper presentation of our services. All data collected as described below in the course of using this webpage or in the forms provided in the online shop are processed on the third party’s servers. Processing on other servers only takes place as described here.

This service provider is located within one of the member states of the European Union or the European Economic Area.

2. The collection and use of data to perform contracts
We collect personal data if you provide it voluntarily in the course of your order or when you contact us (e.g. by contact form or email). Mandatory fields are so labelled because this data is necessary to perform the contract or deal with your message (as the case may be). Without this information, the order cannot be completed or contact cannot be made. What data we collect is evident from the relevant form. We use the data disclosed by you in accordance with Art. 6 (1) sentence 1 (b) GDPR to perform the contract and process your requests. After the contract is fully performed, your data will be restricted from any further processing and deleted on the expiry of the period for which it must be retained under commercial and tax law. This does not apply if you have expressly consented to the further use of the data or we reserve the right to a further use permitted by law and disclosed to you in this policy.

3. Data transfer
To fulfil the contract in accordance with Art. 6 (1) sentence 1 (b) GDPR, we give your data to the logistics company instructed to carry out the delivery if this is necessary to deliver the goods ordered.

Data transfer to logistics providers
Provided that you have expressly consented to this during or after your order, then in accordance with Art. 6 (1) sentence 1 (a) GDPR, we pass your telephone number to the chosen logistics provider so that it can contact you in order to notify or agree delivery arrangements prior to delivery.

Consent can be withdrawn at any time, either by notifying the contacts detailed below or by notifying the logistics provider direct at the following contact addresses. Unless you have expressly agreed to the further use of your data or we reserve the right to a further use permitted by law and disclosed to you in this policy; in such cases we delete the data provided to us for this purpose after consent is withdrawn.

DHL freight GmbH
Godesberger Allee 102-104
53175 Bonn

Spedition Kleine GmbH & Co.KG
An der Glashütte 1
41516 Grevenbroich

Moeller Internationale Spedition + Logistik GmbH
Kölner Landstraße 270
52351 Düren

4. Cookies und web analysis
We use so-called cookies on different webpages to make your visit to our website as attractive as possible, enable particular functions to display suitable products and for the purpose of market research. In consideration of the balance of interests concerned, this supports our overriding legitimate interest in optimising the presentation of our services in accordance with Art. 6 (1) sentence 1 (f) GDPR. Cookies are small text files that are automatically saved on your device. Some of the cookies used by us are deleted at the end of the browser session – i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognise your browser on your next visit (persistent cookies). The duration of time for which cookies are saved can be seen from the overview of the cookie settings in your web browser. You can configure your browser to alert you to cookies being placed so that you can make decisions about them individually or to accept cookies in particular cases or to generally exclude them. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. These explanations can be found under the following links for the particular browsers:

Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Safari™: https://support.apple.com/kb/ph21411?locale=de_DE
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Firefox™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera™: http://help.opera.com/Windows/10.20/de/cookies.html

If cookies are not accepted, the functionality of our website may be restricted.

Use of Google (Universal) Analytics for web analysis
Provided that you have given your consent in accordance with Art. 6 (1) sentence 1 (a) GDPR, this website uses Google (Universal) Analytics, a web analysis service of Google LLC (www.google.de) for the purpose of website analysis. Google (Universal) Analytics uses methods (such as cookies, for example) that enable the analysis of your use of the website. As a rule, the information automatically collected about your use of the website is transmitted to a Google server in the USA and saved there. By the activation of IP anonymisation on this website, the IP address is abbreviated in the member states of the European Union or in another contracting state of the European Economic Area before transmission. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and abbreviated there. In principle, the anonymised IP address transmitted by your browser in the course of Google Analytics is not brought together with other data held by Google. After the purpose for the collection of data ends and we end the use of Google Analytics, the data collected in this regard will be deleted.

Google LLC has its head office in the USA and is certified under the EU-US Privacy Shield. Based on this agreement between the USA and the European Commission, the latter declares that companies certified under the Privacy Shield provide an appropriate level of data protection.

You can withdraw your consent at any time with effect for the future by downloading and installing the browser plugin that is available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en. This prevents the collection of data generated by the cookie in relation to your use of the website (including your IP address) and the processing of this data by Google.

As an alternative to the browser plugin, you can click on this link, to prevent Google Analytics from gathering data on this website in the future. This will place an opt-out-cookie on your terminal. If you delete your cookies, you will be asked to grant your consent again.

Use of Google AdWords Conversion-Tracking
This website uses the Google AdWords online advertising program and, as part of Google AdWords, Google LLC conversion tracking, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).
We use the offer of Google Adwords to draw attention to our attractive offers with the help of advertising materials (so-called Google Adwords) on external websites. In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. We are interested in showing you advertisements of interest to make our website more interesting to you.
The conversion tracking cookie is set when a user clicks on a Google-served AdWords ad. Cookies are small text files that are stored on your computer system. These cookies usually lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not expired yet, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies can not be tracked through AdWords advertisers’ websites. The information gathered using the conversion cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive information that personally identifies users. If you do not want to participate in tracking, you can block this usage by disabling the Google Conversion Tracking cookie through its Internet browser under User Preferences. You will not be included in the conversion tracking statistics. We use Google Adwords based on our legitimate interest in a targeted advertising gem. Art. 6 para. 1 lit. f DSGVO.

US-based Google LLC is certified under the US Privacy Shield, which ensures compliance with the level of data protection in the EU.
For more information about Google’s privacy policy, visit the following Internet address: http://www.google.com/policies/privacy/

You can permanently deactivate cookie cookies by blocking them by setting your browser software accordingly or by downloading and installing the browser plug-in available under the following link: http://www.google.com/settings/ads/plugin?hl=de

Please note that certain functions of this website may not be used or may only be of limited use if you have deactivated the use of cookies.

5. Contact addresses and your rights

  • The right under Art. 15 GDPR to demand information (to the extent described in Art. 15) about your personal data which is processed by us;
  • The right under Art. 16 GDPR to demand the rectification of any inaccurate data or the completion of any incomplete data that is saved by us;
  • The right under Art. 17 GDPR to demand the deletion of your personal data saved by us, provided that no further processing is required to exercise the right to freedom of expression and information, fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal rights;
  • The right under Art. 18 GDPR to restrict the processing of your personal data if you contest the accuracy of the data, the processing is unlawful but you oppose deletion of the data, we no longer need the data but you require it in order to assert, exercise or defend legal rights, or if you have objected to the processing pursuant to Art. 21 GDPR;
  • The right under Art. 20 GDPR to receive the personal data you have made available to us in a structured, commonly used and machine readable format or to demand that it is transferred to another data controller;
  • The right under Art. 77 GDPR to complain to a supervisory authority. As a rule you can contact the supervisory authority in the member state of your habitual residence, place of work or where our company is seated.

In the event of questions concerning the collection, processing or use of personal data, for information, rectification, blocking or deletion of data, as well as to withdraw consent that have been granted and to object to particular data uses, please contact us directly using the contact details in our legal notice.

Right to object
If we process personal data as described above to support our overriding legitimate interests in consideration of the balance of the interests concerned, you can object to this processing with effect for the future. If personal data is processed for the purpose of direct marketing, you can exercise this right at any time as described above. If data is processed for any other purpose, you only have a right to object on grounds relating to your particular situation.

After you exercise your right to object we will no longer process your personal data for these purposes, unless we establish compelling legitimate reasons which outweigh your rights and freedoms, or if processing is carried out to assert, exercise, or defend legal rights.

Where processing takes place for the purpose of direct marketing, this does not apply and we will no longer process your personal data.